|United Arab Emirates / Saudi Arabia / Kuwait / Turkey / India||ARAMEX|
|Australia / New Zealand / Singapore||TOLL|
|Chile / Uruguay||China Post Air Parcel|
|Mexico / Brazil / Ukraine||EMS|
|Spain / France / Italy||UPS|
If you are not 100% satisfied with the quality of your purchase from Shinside, you can return or exchange your items within 30 days from the delivered date. Request:
- Items received within 30 days from the delivered date.
- Items received unused, undamaged and in original package.
- Return shipping fee is paid by buyer.
Note: Tights, jewelry, swimwear, Lingerie and beauty items are not able to be returned or exchanged
1. Preparing Time: we need 5-10 working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
3. APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
- To ensure you receive upon zero or minimum tax, we could declare as “toys/gift” with low value
- Maybe order will incur additional import duties. Taxes or other customs related fee.
- Import duties, Taxes or other customs fee will be collected by the shipping company upon delivery.
- Suppliers are not responsible for delays caused by the customs in your country.
- Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.